1/ Payment conditions:

30% at booking.

Balance 29 days before arrival.

2/ Cancellations:

  • More than 60 days: 0% will be billed
  • From 30 to 60 days: 30 % will be billed
  • From 0 to 30 days: 100 % will be billed.
  • In case, the booked week is reserved by other customers, you will get your money back.

3/ Deposit:

  • A deposit of 1000€ will be asked at your arrival in Stari Grad, and will be given back to you at your departure. 100 € will be asked for the final cleaning of the house if the house is not clean at the time of departure.

4/ Security of on-line payments:

Confidentiality of your information is protected and secured by using SSL encryption.
Pages for web payment are secured by using Secure Socket Layer (SSL) protocol with 128-bit data encryption. SSL encryption is a data coding procedure for prevention o unauthorized access during data transfer.
This enables a secure data transfer and prevents unauthorized data access during communication between user and Webteh WebPay Payment Gateway and vice versa.
Webteh WebPay Payment Gateway and financial institutions exchange data by using their virtual private network (VPN) which is also protected from unauthorized access.
Webteh is PCI DSS Level 1 certified payment service provider.
Credit card numbers are not stored by Merchant and are not available to unauthorized personnel.

5/ Collection and use of personal data:

Nebesa d.o.o. undertakes to protect its customers’ personal data, only collecting basic information about its customers/users, which is necessary in order to fulfil its obligations. Clients are free to determine the conditions under which their personal data may be used, notably deciding whether or not to have their name included on lists drawn up for mailing campaign requirements. All information supplied will be kept strictly confidential and will only be accessible to employees and those needing to know in order to fulfil their duties. All employees of NEBESA D.O.O. and its business partners must comply with this Privacy Policy.